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February 2016

Press Contact:

Anne Meerboth-Maltz
Tel. (312) 781-5185
Fax (312) 781-5188

Messe Düsseldorf North America
150 North Michigan Avenue
Suite 2920
Chicago, IL 60601


EuroCIS 2016, The Leading Trade Fair for Retail Technology, recent closed in Düsseldorf, Germany to record results: 10,400 trade visitors - a 18% increase compared to the previous year (2015: 8,782) and 411 exhibitors from 29 countries took part in the event on 116,250 square feet net exhibition space (2015: 320 exhibitors/ 98,275 square feet net). The international visitors were from 87 nations. Following Germany, the majority come from the Benelux, Great Britain, Italy, Austria and Switzerland.

“This year’s EuroCIS went exceptionally well. EuroCIS has become the leading trade fair for retail technology in just one decade. This is primarily because at present no other trade fair reflects the dynamic technological developments in retail and none presents retail IT in all its forms and functions in such a comprehensive way,” stated Hans Werner Reinhard, Managing Director of Messe Düsseldorf.

The diverse range of exhibits at EuroCIS 2016 highlighted the development from physical to online retail and the importance of networking on all channels. Solutions supporting retailers in the implementation of their omnichannel strategies – their dialogue with customers across all channels – were therefore a focus at EuroCIS 2016. This primarily included mobile solutions – for supporting staff at the store, enabling interaction with customer Smartphones and using mobile payment.

Trade visitors were also interested in topics such as business analytics, cloud-based solutions, self-checkout and self-scanning. The primary concern of suppliers was to make customer interaction even easier in future, to offer additional services and to make shopping a real experience. EuroCIS 2016 presented the latest solutions - from an electronic shelf label sending ingredients, recipes or special offers direct to shoppers’ Smartphones, a shopping cart automatically following consumers around the store to magic shop windows inviting shoppers to interact using Augmented Reality and gesture control.

The exhibits at EuroCIS 2016 were complemented by a popular ancillary program, including the EuroCIS Forum and the Omnichannel Forum, both held in German and English.

Ulrich Spaan, Executive Board Member and Head of Trade Fairs and IT Research at the EHI Retail Institute, noted: “The success of EuroCIS reflects the huge importance of using technology in retail today. Technology has penetrated all areas of retail companies and plays a decisive role in communication with customers. New technologies are reaching the market in ever quicker succession and the boundaries between the sales channels are becoming increasingly blurred.”

The next EuroCIS will be held in Düsseldorf, Germany as part of EuroShop 2017 from March 5 - 9, 2017. For further information on visiting or exhibiting at EuroShop 2017, contact Messe Düsseldorf North America, 150 North Michigan Avenue, Suite 2920, Chicago, IL 60601. Telephone: (312) 781-5180; Fax: (312) 781-5188; E-mail:; Visit our web site; Subscribe to our blog; Follow us on twitter at

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EuroCIS 2016 Exhibitor Statements:

Dr. René Schiller, Director Corporate Communications & Investor Relations, GK Software: “EuroCIS is a great trade fair. For us it’s a very worthwhile show and the most important in its sector. We were able to make lots of new contacts. The omnichannel theme was very much in demand.”

Hagen Höhl, Head of Retail Europe, Glory Global Solutions: "EuroCIS in Düsseldorf is the perfect platform for us for lively exchange with customers and retailers about cash management in retail. We are highly satisfied with visitor movement and the quality of conversations we had at the Glory stand and will therefore gladly be back for EuroShop in 2017."

Peter Luczykowski, Field Sales Dept. at Grothe GmbH: “This was our first time at EuroCIS. Here quality is clearly a top priority. The conversations we had here were excellent, also in terms of the follow-up business relations. At EuroCIS you mainly meet decision-makers, contacts you don’t necessarily meet at other trade fairs. The event produced good leads for major projects.”

Dominic Schulz, Business Division Retail and Consumer Goods Industry, IBM Germany: “Retail in the cognitive era” was this year’s motto at the IBM stand. Cognitive systems understand data, recognize meaning and learn from this. This technology goes by the name of “Watson” and met with huge interest, both among decision-makers from IT and the specialist areas of the retail sector. Here application scenarios were very much in the foreground that lead to targeted personalization on all channels in retail, contribute to supply chain optimization or support retail in its administration tasks.”

Detlef Rohlender, Managing Director at ITAB Germany: “We are entirely satisfied with EuroCIS. At our stand we welcomed many visitors from abroad such as the Benelux, Poland, the Czech Republic and Russia. Our self-checkout (SCO) and automatic-checkout (ACO) solutions were very much in demand. The self-checkout theme is very much on the advance, also in Germany.”

Julia Krügers, METTLER TOLEDO Head of Division Retail Marketing: “EuroCIS 2016 was a success. We were extremely satisfied both with visitor numbers and the decision-making quality of trade visitors at our stand. We were particularly delighted by the extremely positive response we got from trade visitors to FreshWay, our new family of touchscreen weighing scales.”

Michael Bayer, President of the Global Retail Division at NCR: “The focus on product and omnichannel themes in both trade fair halls has now become well established. The lectures held at Omnichannel-Forum, in particular, struck a nerve with visitors. Our approach of enabling Unified Commerce was well received. Our strategy to integrate third-party products instead of merely offering the market’s usual end-to-end solutions proved very attractive for many visitors who can protect their previous investments in this way.”

Jürgen Berens von Rautenfeld, Executive Board, Online Software AG: “The good conversations held here show that retail is working very intensively on digital transformation. Digitization of local store business using the POS media available today is a key bridge for extending online offerings. Digital instore is gaining key competitive edge.”

Christoph von Lingen, Country Sales Leader for Retail Solutions at Toshiba: “Visitors were particularly interested in our concepts for self-checkout solutions. We can confirm the results of the EHI study on checkout systems that found retailers are placing more importance to design. Furthermore, modularity is very important for flexibly adapting the solution to your checkout area.”

Messe Dusseldorf North America Located at 150 N. Michigan Avenue, Suite 2920, Chicago, IL. Phone: 312-781-5180. .